The Ecstasy Crafts Reward Program offers our customers the opportunity to earn valuable rewards points with every purchase. Points can be redeemed for free products on our online store. The program is free to all customers.1 Simply log in to your account to start earning.
Earn points every time you shop online.
Redeem your points for free products.
Take advantage of great point-earning opportunities.
All registered retail customers are eligible to earn and redeem points. The points program is not available to wholesale customers or customers who are charged based on a pricing level that is different from the standard retail price. Members of the Ecstasy Crafts Premiere program are also eligible to earn and redeem points
Redeeming Rewards Points is easy! Simply log in to your account and navigate to the product you are interested in ordering. You will see the product's pricing as usual, as well as a button that says: "Redeem this item for XX points". Simply click the botton, and the product will be added to your cart for $0.00. If you do not have enough points to redeem for the product you are interested in, you will see an error message. If you need assistance with points redemption, please contact us and we will be happy to help.
Simply fill out the form on our account registration page and you will be registered automatically. You can start shopping and earning points right away.
Your points are redeemed based on your account. Your login information is your email address.
In order to receive points for your purchase, you must be logged in to your Ecstasy Crafts online account before checking out. If you forget your login information and do not want to miss out on points, you can reset your password on the "My Account" page, or contact us by email at firstname.lastname@example.org, and we will be happy to assist you.
Once you have logged in to your account, you can review your points balance on your "My Account" page. Simply scroll down the page to the "My Rewards" section of the page.
From your account page, you can see your points history. Please keep in mind, points are applied to your account once your order has been invoiced and shipped. Points are awarded on the final totals sent with your shipment. Changes to your order after it has been placed will be reflected in your point totals. If your order has shipped and your points balance is still incorrect, please contact us and we will be happy to assist you.
At this time, points cannot be redeemed in the retail store. We encourage customers to place an order online using their points, and select the pickup in store option. We will be happy to contact you when your order is ready.
Products redeemed with Rewards Points are subject to the same return policy as a regular order. You are entitled to return any product within 14 days of receipt, and we will refund your Rewards Points balance. For more information, please see our Return Policy.